For our customer journey the ‘user’ clicks onto the banner advert for ‘Summer Dresses’ as this is what she is interested in today, she could have also navigated here by hovering over the ‘Womens Fashion’ link within the top navigation – where a drop down menu would appear highlighting all products within the website. The ‘Summer Dresses’ page shows all available dresses and can be filtered by brand, size or colour etc. In addition the user can filter items contained within the Eco Collection. The user scrolls down to a dress (Green Summer Dress) which is part of the Eco Collection and is taken to the single product page for the dress. From here the customer can read about the sustainable aspects of the product which are also highlighted by icons illustrating these points. the icons reinforce that the product is part of the Eco Collection; we could create numerous icons for this section depicting many sustainable attributes and explain what each of them mean within the Eco Collection section.
TOOLS
Figma, Adobe Illustrator and Photoshop
DURATION
48 hour deadline
ROLE
Researcher, UX and UI Designer